Securecom goes live on Snowflake's New Zealand instance

Securecom has gone live on Snowflake's instance in the AWS Asia Pacific (New Zealand) region, becoming the first organisation to deploy on the local instance.

The move centres on a data consolidation platform that brings together information from customers' cloud, network and security environments, along with Securecom's own ticketing and alerting systems. The combined dataset is intended to improve reporting and support AI-based analysis for customers.

The development follows Securecom's acquisition by Sharp. The New Zealand managed security services provider and cloud company is using Snowflake to assemble infrastructure and operational data that is often spread across separate systems.

This includes cloud workloads, backups, network monitoring, security telemetry and ticketing data. The goal is to give medium-sized and large businesses a single view of their technology estate.

A key part of the rollout is a natural language interface built on large language model tools. It allows Securecom's teams and customers to query consolidated data directly instead of relying on static reports, dashboards or SQL queries.

Examples include asking for the top security risks across cloud and network environments, cloud spending trends by department and region, and unused or underused Azure resources. Responses are returned in plain language within seconds.

Jason Kelly, General Manager of Cloud at Securecom, said the model is intended to address a longstanding problem in IT operations and security management.

"Data silos have always been the barrier between organisations and the insights they need," Kelly said.

"By bringing Snowflake to our customers, we can now consolidate the complete picture of their infrastructure, security and operations. The real breakthrough is putting LLM capabilities on top of that data, so teams can ask questions in plain English and get actionable answers quickly. It's not just reporting, it's intelligence," he said.

Data residency

The location of the Snowflake instance in New Zealand is also central to Securecom's pitch to customers. Local hosting helps organisations keep data in-country and supports data residency and governance requirements, particularly in regulated sectors.

Kelly said local availability changes the options for organisations that previously had to weigh offshore hosting against compliance obligations.

"The availability of the Snowflake instance in the AWS Asia Pacific (New Zealand) region changes the economics and governance posture for local organisations," Kelly said.

"We're not moving data offshore; it stays in-country, under New Zealand regulatory oversight. That's a game-changer for compliance-heavy sectors and organisations with data residency requirements," he said.

Snowflake described Securecom as one of the first customers to go live in the New Zealand region. The data cloud company linked the launch to broader efforts by organisations to apply AI tools to business operations while maintaining security and governance controls.

"Following the launch of Snowflake in the AWS Asia Pacific (New Zealand) region, we're excited to see Securecom among the first customers to go live locally and help its customers move beyond AI insights to AI-powered action," said Tony Shaw, Regional Vice President, New Zealand at Snowflake.

"By combining Securecom's local expertise with Snowflake's AI Data Cloud, organisations can build AI on a trusted, governed foundation where data security, privacy and governance are built in from the start. With capabilities such as Snowflake Cortex AI and the Snowflake CoCo coding agent, customers can confidently embed AI into their business processes and accelerate innovation," Shaw said.

For Securecom, the platform also has an internal role. The same data environment will support decision-making across its own operations as it develops managed services around AI-assisted analysis.

It has also outlined a longer-term plan to develop a customer-facing data product model, under which clients could consume Snowflake data directly and build their own analytics on top of it. The roadmap includes further use of Snowflake Cortex AI as the platform evolves.

Securecom has operated in the New Zealand market for more than two decades and is now a wholly owned subsidiary of Sharp New Zealand.