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SailPoint unveils AI-powered Harbour Pilot for security boost

Thu, 27th Mar 2025

SailPoint has launched a new set of AI-powered digital agents, SailPoint Harbor Pilot, aimed at enhancing identity security operations within organisations.

This Harbour Pilot initiative by SailPoint is designed to automate identity security tasks and streamline workflow creation, subsequently providing AI-driven insights through conversational prompts.

The tool is expected to reduce the administrative burden on identity teams and enhance their ability to secure organisations more effectively.

As AI-driven systems become more prevalent in enterprises, managing AI agents as a new identity type has become an urgent necessity. SailPoint plans to extend its identity security offerings to manage and secure AI agents, which enterprises are currently finding difficult to oversee.

A recent survey commissioned by SailPoint revealed that 82% of participating organisations are already utilising AI agents.

Identity security is becoming increasingly complex with the expanding threat landscape, and many security teams are under-resourced. Harbor Pilot addresses these challenges by enabling real-time, AI-supported retrieval of identity insights using conversational prompts. This eliminates the need for complex queries and manual search processes, streamlining information access for identity teams.

Among the features of Harbor Pilot is the Documentation Q&A, which permits security professionals to access identity security documentation quickly and efficiently. The system delivers AI-driven responses, significantly reducing the time lost searching through technical resources.

This helps security teams resolve issues faster and align their operations with best practices.

Another feature of Harbor Pilot is the Workflows Generator, which simplifies the creation of identity security workflows. Security teams can now input their requirements through conversational prompts, and AI technology will generate optimised workflows complete with recommendations. This advancement helps reduce errors and aligns security operations more closely with business objectives, allowing security teams to prioritise high-impact strategies over repetitive administrative tasks.

The AI enhancements represented by Harbor Pilot are a continuation of SailPoint's strategic focus on AI since 2017, expanding its platform's capabilities to improve identity security.

This includes features such as Application Onboarding and GenAI-powered entitlement descriptions, which further automate identity management tasks and aid business efficiency.

Matt Mills, President of SailPoint, commented, "The traditional approach to identity governance – relying on static policies and manual oversight – can't keep up with today's enterprise complexity. To keep pace with the rapidly evolving digital landscape, organisations need a modern, AI-driven solution that can swiftly adapt and scale to handle a growing range of identity types and the fast pace of digital change."

"Our goal is to empower security teams to move from a reactive stance to one that is proactive and predictive."

Gartner's insights reveal that AI models are moving towards agentic capabilities, with projections that by 2028, 33% of enterprise software will include agentic AI. This evolution necessitates robust security measures to ensure that AI agents maintain compliance standards akin to human and machine identities.

SailPoint's Agent Identity Security initiative focuses on managing AI agents to extend the company's capabilities in identity security.

Anticipated features of SailPoint's forthcoming Agent Identity Security aim to provide automated identity governance and enforce access certifications for AI agents, ensuring these identities remain secure and well-managed.

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