sb-nz logo
Story image

Privacy Bill will mandate more transparency in Kiwi businesses - OPC

16 Mar 2020

The Privacy Bill will have an impact on New Zealand businesses, who must now prepare for new regulations around mandatory breach legislation.

The Office of the Privacy Commissioner’s public affairs manager Annabel Fordham says that mandatory privacy breach reporting will mean that businesses will be obligated to notify affected individuals involved, and in some cases, they must notify the Office of the Privacy Commissioner if the data loss could lead to serious harm.

“Privacy is about being transparent and clear with customers and protecting their personal information. It’s about telling people what you’re collecting and what you’re going to do with it,” says Fordham.

She adds that the new legislation aims to let people know when something goes wrong and how they could protect themselves. For example, if credit card information is breached,  people must be aware that they should cancel their credit card. If passwords information is breached, people should change their password.

“Businesses should consider the privacy implications of innovation and try to innovate in ways that are consistent with privacy values. We believe it’s possible to do both,” she adds.

This involves approaching privacy from a risk and a customer service mindset. If businesses ‘tick the box’ in these areas, it will be easier to build privacy and trust for businesses and their customers.

While Fordham understands that businesses often find it difficult to navigate an ever-changing tech landscape, she says the Office of the Privacy Commissioner is working on ways to help businesses conform to and understand privacy laws.

“We’re developing an online breach reporting tool to make it as easy as possible for businesses to comply with their legal requirement of telling the Privacy Commissioner when there is a serious privacy breach,” she explains.

“We also have a privacy statement generator that will enable a business owner to create a suitable privacy statement within a matter of minutes.”

The Office of the Privacy Commissioner and LearningWorks have been working together to provide tools related to data, privacy, and personal information.

“As a partner, we design, develop and support the Office of the Privacy Commissioner’s eLearning and Learning Management System,” says Hutton. “This has enabled the Office to educate and raise awareness to over 25,000 people through their free eLearning,” comments LearningWorks chief executive Sandra Hutton.

Hutton says that businesses need to realise that some tools can create privacy risks.

“Social media, for example, is now commonly and widely used for business marketing. Although this can be a useful tool, it is important to understand how your information is being used, and what risks might be associated with this from a privacy perspective.

“It’s so easy to connect and share that businesses often forget there could be breaches.”

Privacy Commissioner John Edwards recently spoke at TechFest in Hamilton earlier in March. Read our coverage here.

Story image
VPN service sees 165% growth in users as remote working ramps up
Remote collaboration tools, virtual meeting software as well as VPNs are all seeing growth due to a surge in remote working.More
Link image
Take advantage of free multi-factor authentication as you work remotely
Cybersecurity is shaping up to be one of the most important areas to consider while working from home. Leverage biometrics and password authentication for free with RSA.More
Story image
Zero trust security gaining momentum as a cybersecurity model
The model is centred on the belief that organisations should not automatically trust anything inside or outside its perimeters and instead must verify anything trying to connect to its systems before granting access, according to CSO.More
Story image
80% of cyber threat landscape uses COVID-19 as leverage - report
A report released recently by Proofpoint reveals the extent to which cyber attackers are capitalising on fear and paranoia surrounding the pandemic, with instances of coronavirus-themed attacks increasing every day.More
Story image
Mentorship key to bringing women into cybersecurity - Microsoft
“Diverse teams make better and faster decisions 87% of the time compared with all male teams, yet the actual number of women in our field fluctuates between 10 and 20%. What ideas have we missed by not including more women?”More
Link image
Emerging technologies present big opportunities – but know the risks
Adopting cloud, AI and IoT can bring a boost to your business. But being informed of the risks is crucial when implementing digital transformation tech.More