Mantel & Glean partner to expand Work AI in region

Mantel and Glean have formed a partnership to deliver Work AI services in Australia and New Zealand, focusing on large organisations with complex technology environments.

Under the arrangement, Mantel will deploy and support Glean's platform for customers in financial services, energy and utilities, and the public sector. It will provide advisory, implementation, scaling and operational support as companies try to move AI projects from pilot stages into wider use.

Businesses across the region have increased spending on AI, cloud and data platforms, but many still struggle to connect those systems to day-to-day work. Information often remains spread across documents, applications and internal tools, making it harder for employees to find material or automate routine tasks.

Glean's software is designed to sit across an organisation's existing technology estate and connect to more than 100 enterprise systems. It aims to let workers search for information in natural language and use AI assistants and agents while keeping existing security permissions in place.

Mantel has already deployed Glean internally across its own business, linking documents, code repositories and ticketing systems. That experience is expected to form part of its pitch to clients as it expands work around repeatable AI workflows and agents.

The partnership also reflects Glean's broader push into Australia and New Zealand. For Mantel, it adds another product relationship to a business that already works across major cloud and data platforms including AWS, Google Cloud, Snowflake and Databricks.

Mantel employs more than 850 people and is based in Melbourne. It positions itself as an AI and technology consultancy spanning data, digital, cyber security and cloud services.

Industry focus

The companies are targeting sectors where data governance and security controls are likely to weigh heavily on technology decisions. Financial institutions, utilities providers and government agencies tend to operate with layered legacy systems and stricter compliance requirements than many other parts of the economy.

That has helped drive demand for AI tools that can work across existing software rather than requiring organisations to rebuild systems from scratch. Vendors and service providers increasingly frame the next phase of adoption around practical internal use cases, especially as companies look for evidence that earlier investment in AI and data infrastructure can deliver measurable returns.

Emma Bromet, Partner - Data & AI at Mantel, said the partnership responds to customer demand for practical AI outcomes. "Our customers are asking how to turn AI potential into practical business results on top of the data platforms and cloud foundations they have already invested in," Bromet said. "Glean gives us a secure, enterprise-ready Work AI layer that can sit across Snowflake, Databricks, AWS, Google Cloud and the rest of the application landscape, so knowledge workers can ask questions in natural language, discover how we do things here, and automate workflows with confidence. By adopting Glean ourselves and building agents for our practices, we can take a very pragmatic story to market with our clients."

Regional expansion

Glean has been building its presence outside its home market as demand rises for workplace AI products tied to internal company data. Its model centres on giving employees access to a single assistant or search layer that can pull information from multiple business systems while preserving access controls.

For software companies in this segment, the challenge is often less about initial interest than about implementation. Large organisations typically need integrations with existing systems, governance settings, operational support and internal change management before broader deployment can take place.

Zubin Irani, Vice President of Partnerships at Glean, said implementation partners are central to that process. "Enterprises are ready to move beyond AI pilots, but getting to production takes the right platform and the right implementation partner," Irani said. "Mantel brings deep data, AI, and cloud expertise, and together we can help organizations across Australia and New Zealand deploy Work AI securely, quickly, and with measurable business impact."