ADT Security announces re-entry into security guarding

ADT Security has announced a return to the security guarding market, partnering with Signature Security Group to introduce video guarding services.

The security company, a subsidiary of Intelligent Monitoring Group Limited (IMG), exited the guarding business in Australasia in 2012 but is now re-entering with technological enhancements. This move involves leveraging previous expertise and infrastructure alongside IMG's guidance.

ADT Security and Signature Security Group plan to use existing monitoring platforms to launch video guarding services. This approach integrates cameras as advanced alarm systems, aiming to create a proactive security method with real-time monitoring and swift response capabilities.

Dennison Hambling, Managing Director of IMG, said, "This move will revolutionise alarm monitoring by shifting from reactive to proactive monitoring. This new service not only addresses security gaps, but also provides a continuous feedback loop for improvement. ADT Security and Signature Security Group's advanced guarding solution will allow cameras to evaluate environments, detect unusual activities, alert the monitoring teams, and go straight to the relevant authorities from A1 graded security monitoring rooms to protect premises around the clock."

He further commented on customer feedback regarding traditional methods, "This continues IMG's journey to delivering globally leading solutions to Australasia through its subsidiaries, including ADT Security and Signature Security Group, and setting the standard in service and outcomes. Customer feedback has highlighted frustrations with the traditional guarding, patrol, and monitoring response model, particularly regarding slow and ineffective reactions to rising crime rates, often at considerable cost. ADT Security and Signature Security Group guarding from an A1 accredited facility delivers the capability to operate live and respond actively in real time during threat situations, all at a significantly lower cost to the customer."

The video guarding service has reportedly already shown success in the United States, indicating improved arrest rates and a reduction in crime.

Dennison Hambling also stated, "The goal with this new service is to deter criminal activity, and, in the event that it does occur, have a real-time presence to alert the authorities directly with verified responses, ultimately aiding in the apprehension of perpetrators. This will give customers genuine peace of mind and contribute to reducing the approximately 900,000 reported attempted or actual break-ins that occur in Australian businesses and homes each year."