Nick Forrester's stories

By augmenting the client’s existing skillset and delivering subject matter expertise and consultancy, partners can help achieve the client’s desired outcomes.>>

AI can be a useful tool for improving CX — in terms of how human agents interact with customers, and how customers engage with contact centres.>>

Extended detection and response (XDR) has become the white-hot name in the security world, writes Anomali senior VP and GM Stree Naidu.>>

The company has completed a ‘significant architectural redesign’ of its security in collaboration with Amazon Web Services (AWS).>>

Many things that make 5G so appealing, like the decreased latency and increased bandwidth, are also threats to security.>>

“What changed in 2020 and 2021 was not really the technology itself, but people’s willingness and eagerness to adopt it and use it in different ways.”>>

Today, Techday speaks to Enlighten Designs general manager Alan Grainer.>>

The relevance and importance of the IT team concerning business outcomes has been increasing in recent years. >>

In Techday's third and final IT Jam with BeyondTrust, we speak to Marc Maiffret, who is the company's CTO.>>

HyperStore will now act as a Kasten backup target, providing cloud-native storage with S3 compatibility, as well as ransomware protection.>>

Businesses should prioritise utilisation of readily available authentication technologies to prevent the ongoing phishing threat.>>

The bulk of the report focus on the lessons learned by businesses and IT leaders during ongoing COVID-related disruptions.>>

Businesses are now turning to rapid antigen testing as a primary COVID-19 surveillance tool to encourage employees to return to the workplace.>>

“The Snowflake Media Data Cloud will fuel the next wave of innovation in the advertising ecosystem.”>>

More so than ever before, an organisation’s ability to quickly pivot and ramp up or down spending priorities is essential.>>

Australian IT teams are losing control of digital infrastructure as non-IT business units take the lead in developing most of the applications that they use.>>

The MDR service offers customers remotely delivered security operation centre capabilities, which can be used to respond to threats.>>

The first stage of the collaboration will see Ennoconn migrate its sales, marketing and operations systems from on-premises infrastructure to Google Cloud.>>

Global IT and business services revenue is estimated to grow by 3.4% this year, according to new data from IDC.>>

The two new tools will give customers access to ‘comprehensive prevention, detection, and response protection across the attack surface’.>>

There are various tools available that can speed up both courtroom proceedings and the internal workings of the legal profession.>>

Daria Loi will serve as head of innovation, Siggi Stefnisson as head of threat labs, and Andrew Gardner as vice president of research and AI.>>

Australia's reduction in migration has created a shortage of skills in the economy, and the impact has been particularly severe on the technology industry.>>

Applying advanced analytics technologies effectively to enhance security posture is no simple task, writes LogRhythm VP for sales APAC Simon Howe.>>