Voice over Internet Protocol (VoIP) stories - Page 17
In the same way that copper telephone wires were co-opted for use by computers, the Internet Protocol
was co-opted to carry telephone calls. Neither were designed for the purpose and therefore both faced
technological limitations. Voice over Internet Protocol describes the transmission of telephone calls on
the IP network. This was initially challenging, as IP works on a ‘best effort’ principle and sends traffic in a
random stream of ‘packets’, later reassembled at destination in the correct order. Voice and video
packets must arrive contiguously or they are garbled. This problem was overcome by various techniques
including SIP: Session Initiation Protocol facilitates VOIP calls and is commonly used when you make a
call over the internet.
Time to take responsibility: E-waste - a global crisis
Fri, 3rd Jul 2020
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uc
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cleantech
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contact centre
e-Waste is the world’s fastest-growing domestic waste stream, fueled by consumption rates of equipment, short life cycles, and few options for repair.
PB Tech onboards Access4 SMB UCaaS solution
Tue, 30th Jun 2020
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uc
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contact centre
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voip
The tech retailer expands its move into the business space with the solution designed for deployment of a basic UCaaS solution into small businesses.
Empired signs partnership with Pro AV Solutions for streamlined collaboration offering
Thu, 25th Jun 2020
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uc
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digital signage
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partner programmes
Empired has partnered with Pro AV Solutions to create dedicated collaboration spaces for organisations using Microsoft Teams.
Things are getting personal with Microsoft Teams
Tue, 23rd Jun 2020
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uc
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voip
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microsoft
Microsoft Teams introduces new features to help users manage work and personal life, allowing seamless collaboration, sharing, and organisation.
How a NZ business keeps staff connected and productive across the country
Mon, 22nd Jun 2020
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uc
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hybrid & remote work
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voip
Voyager Internet keeps over 100 employees in Auckland, Christchurch, and Wellington connected and productive using Microsoft Teams and Microsoft 365.
Five tips to get security-ready for the future of remote work
Fri, 19th Jun 2020
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data protection
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uc
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hybrid & remote work
As remote work becomes permanent, companies struggle to keep data secure. Here are five crucial tips to bolster your cybersecurity defences now.
Expansion adds on-prem access to Acronis Cyber Protect solution
Tue, 16th Jun 2020
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uc
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malware
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cybersecurity
Acronis expands its Cyber Protect product to on-premise, enabling IT teams to test a new beta solution that addresses remote work cybersecurity needs.
Poly unveils Room Solutions for Microsoft Teams Rooms
Tue, 16th Jun 2020
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hybrid & remote work
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uc
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video conferencing
Poly’s Room Solution for Teams Rooms comes in a variety of different configurations for different room sizes, depending on individual requirements.
8x8 brings enterprise telephony to Microsoft Teams
Fri, 12th Jun 2020
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uc
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hybrid & remote work
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voip
8x8 has added Voice for Microsoft Teams to enable enterprise cloud telephony, keeping the Teams experience unchanged for end users.
Flinders University conducts major overhaul of IT systems
Thu, 11th Jun 2020
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uc
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edutech
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hcm
Flinders University undergoes 'sweeping' digital overhaul, implementing Workday software to transform its IT systems and support staff excellence.
Remote employees struggling to access critical info
Wed, 10th Jun 2020
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uc
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hybrid & remote work
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voip
Remote employees are facing challenges accessing critical information and being excluded from meetings, according to new research by Igloo Software.
Cloud-based products 'outshining' traditional IT offerings in APAC
Tue, 9th Jun 2020
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hyperscale
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uc
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public cloud
Cloud-based products are outshining traditional products as the demand for resilient business continuity surges in the APAC region, according to GlobalData.
Repurposing product offerings for business continuity and DX vital for APAC tech vendors
Mon, 8th Jun 2020
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uc
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digital transformation
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contact centre
APAC tech vendors must revamp product offerings to drive business continuity and digital transformation post-COVID-19, says new GlobalData research.
Microsoft partners with Workday to prioritise enterprise planning in the cloud
Fri, 5th Jun 2020
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public cloud
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uc
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martech
Microsoft partners with Workday to bring Workday Adaptive Planning to Azure cloud, enhancing productivity and collaboration for customers.
Remote workers need to up their game to keep organisations secure
Fri, 5th Jun 2020
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uc
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iam
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hybrid & remote work
Remote workers' habits are jeopardising corporate security, says CyberArk study; password reuse and insecure BYOD devices are key culprits.
PagerDuty announces new automation, remote working updates
Thu, 28th May 2020
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uc
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it automation
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hybrid & remote work
PagerDuty unveils advanced automation features and remote working updates, enhancing team efficiency, collaboration, and digital transformation.
Rise in cyberattacks targeting the cloud as use of collaboration tools increase
Thu, 28th May 2020
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uc
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casb
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hybrid & remote work
Cyberattacks targeting the cloud are increasing as the use of cloud services and collaboration tools rises during the COVID-19 pandemic, according to McAfee.
NICE inContact integrates Teams, Dynamics into contact centre suite
Thu, 28th May 2020
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crm
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uc
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data analytics
Microsoft Teams is now integrated with NICE inContact CXone, which will allow contact centre agents to collaborate with others in order to close a case faster.
Video: How to make remote work, work for the channel
Thu, 28th May 2020
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uc
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digital entertainment
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hybrid & remote work
Two Ingram Micro NZ business development managers explain how to make work from home benefit any business and its employees.
NICE working to certify compliance solution for Microsoft Teams
Wed, 27th May 2020
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data analytics
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uc
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martech
NICE aims to certify its Trading Recording System under Microsoft's Certified for Microsoft Teams program, enhancing compliance for financial services.