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social media management

These search results are from across the Techday network of sites

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APAC consumers say firms' social media reputation matters

If a crisis unfolded, 38% would stop using an organisation’s products if they were caught up in a crisis that spilled online.More

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Firms that use social as a 'megaphone' miss out on transformation - Hootsuite

Organisations often limit social to the marketing department, but instead it should be connected into the ‘lifeblood and workflow’.More

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Hootsuite leads the social engagement charge - Forrester report

“Hootsuite leads the pack with its seller focus and scale,” writes Forrester principal analyst Mary Shea.More

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Jobs 'aplenty' for freelance writers, devs & ecommerce specialists?

Jobs tagged with the keyword ‘writing’ took the top spot as the fastest moving job in 2018.More

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Hootsuite's five social trends marketers should take note of

These trends should keep marketers, customer experience leaders, social media professionals and executives awake at night.More

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Hootsuite's new social media integrations for LinkedIn

Companies with a HootSuite and LinkedIn presence will have more ways to maximise social media impact.More

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Four ways social media management software is transforming CX

Gartner’s 2017 Customer Experience in Marketing Survey indicated that 67% of companies feel they compete mostly or completely on the basis of CX.More

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NBN Co names Paul Tyler as its new chief customer officer

Tyler previously served as group managing director of Telstra business.More

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Forrester names Hootsuite leader in social media management solutions

Hootsuite received the highest possible scores in the measurement and data functionality, planned enhancements, and pricing transparency criteria.More