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New APAC managing director for Emarsys
"Asia Pacific is one of the fastest-growing markets for Emarsys and Adam brings the industry knowledge and depth of retail understanding to steward the business in this exciting phase of growth."
Black Friday alert: Financial botnets targeting e-commerce apparel sites
Black Friday is arguably the most anticipated retail sales period in the world, when brands offer consumers the largest discounts and promotional offers.
Venafi uncovers suspicious retail lookalike domains using valid certificates
The total number of certificates using lookalike domains is more than 400% greater than the number of authentic retail domains.
Buy Now Pay Later users ditching their credit cards
"Buy Now Pay Later has changed the face of the way we pay for goods."
Gartner: Augmented retail shopping a reality by next year
Augmented reality and virtual reality will rely on 5G to change the customer experience inside and outside retail stores.
Instagram: The next big thing in online shopping?
This week Instagram announced a new feature called checkout, which allows users to buy products they find on Instagram.
The blurring line between online and physical retail
42% of Australian consumers have visited a store for the first time because of the enjoyable online digital experience the brand provided.
Online retailer Mighty Ape fixes wishlist privacy flaw
New Zealand online retailer Mighty Ape has been quick to fix issues that publicly shared some customers’ birthdates and product wishlists.
Adobe revamps Experience Cloud for retailers
Adobe has revamped its Adobe Experience Cloud to offer customer experience management (CXM) capabilities that draw on AI and machine learning technology.
ComCom report leads to greater focus on telcos, online retail
The light is shining on confusing complexities and consumer complaints about online retail and telco marketing behaviours in the new report.
ComCom warns online phone store for discount claims
Buy mobile has been warned for claiming discounts against retail prices it could not show proof for when asked.
E-commerce, telecoms, mergers named as 2018/19 focus for ComCom
The Commerce Commission has names published its priority focus areas for the upcoming year, including implementing new telecommunication regulations.
What Kiwis need to follow through with online purchases
When you are establishing an e-commerce site, there are some things you’ll want to be aware of to maximise the rate of purchase completion.
Kiwi online retail giant Mighty Ape finds fitting new home
The warehouse and distribution centre new should provide enough room for growth for several more years.
Black Friday reveals the global trends headed to A/NZ
Futuresource Consulting has announced the key findings from its latest global consumer electronics retail channel trends report.
Interview: Booktopia on data experimentation & the future of traditional bookshops
A vital component in meeting our customers’ needs and wants has been establishing a culture of experimentation.
e-commerce tech to foster biggest turnout ever for Asia’s largest retail show
More than 7,500 participants and over 200 exhibitors are expected to converge at RetailEX ASEAN event, Asia’s largest and fastest growing retail show.
Desktop conversion still king in A/NZ despite increasing smartphone traffic - Adobe
"ANZ’s best marketers recognise that the desktop is still likely to be the final destination, even in a cohesive multi-device experience."
Android Pay integration, Einstein Predictive Sort features announced for Salesforce Commerce Cloud
The new features allow online retailers to integrate artificial intelligence into the customer experience more.
Millisecond delays can hurt conversion rates on online transactions – Akamai report
Online retail benefits from delivering better customer experiences, especially on mobile devices.
Online retailers need to up their delivery & returns services game, survey finds
Australian online retailers need to pick up their game and start improving their delivery service or risk losing customers, says Blackbay.
Consumer confidence high, but electronics aren't top of Santa's list
Consumer confidence is high leading into Christmas trading, with spending expected to be up on last year, but tech isn't top of Santa's list.
Kogan.com ramps up Kiwi play launching flagship ranges
Online retailer steps up its play for the New Zealand market, launching its flagship range of 'affordable' smartphones locally.
Poor online experience hampering NZ businesses
Poor website performance is driving New Zealand shoppers to the competition and driving user spend back to bricks and mortar retailers.