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MSP news stories

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NetApp launches Spot PC, a new Desktop-as-a-Service solution
This is a new managed cloud DaaS solution with security, automation, observability and optimisation capabilities, designed for the needs of today.
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Delinea enhances partner experience with new training initiatives
Delinea has announced a range of training and certification initiatives to help scale the capacity of VARs, System Integrators, MSPs and MSSPs to meet the demand for PAM solutions.
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Application Performance Monitoring / APM
Why SolarWinds Partners will have big wins in 2022
We summarise the key recent changes that the monitoring software vendor has made to accelerate its channel business.
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Datto releases purpose-built continuity solutions for MSPs
Datto has launched its SIRIS 5 product featuring up to four times the performance and Cloud Continuity for PCs, improved for the hybrid workforce of today.
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Ransomware hones in on MSPs for bigger payout, report finds
Top MSP trends and insights have been revealed in the 2022 ConnectWise MSP Threat Report - the MSP industry guide focused on cybersecurity.
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Customer experience
Access4 elevates customer experience with latest release
Access4 has strengthened its SASBOSS provisioning and management platform with the latest iCall Suite call analytics powered by Tollring.
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Aussie fintech launches revenue solution for MSPs and ISVs
BidFin, an Australian-based fintech, has launched a recurring revenue funding solution for the Australian technology market.
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Video: 10 Minute IT Jams - An update from ConnectWise
Greg Lalle joins us today to discuss the company's software suite for MSPs and reseller businesses, and what is happening in the A/NZ channel space currently.
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Edge Computing
Schneider Electric launches new edge computing MSP program
Schneider Electric has launched its Edge Software & Digital Services Program, a complete suite of financial incentives, support tools and certifications.
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Contact Centre
Access4 announces strategic global partnership with UJET
Access4 will now offer UJET's cloud contact centre solutions to assist in unifying and enhancing the customer experience.
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Digital Transformation
ConnectWise launches new virtual community for partners
Revered software company ConnectWise has announced a collaborative platform for its partners.
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Digital Transformation
Telecom CPC has appointed a new chief executive officer
CITIC Telecom International Holdings has appointed a new chief executive officer at its Hong Kong branch.
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Digital Transformation raises US$14 million, plans to shake up MSP market has announced it has raised US$14m in new funding, allowing the company to break into the Managed Service Providers (MSP) market. 
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Video: 10 Minute IT Jams - SonicWall product management director discusses capture client
Today we are talking to SonicWall director of product management Suroop Chandran, for the second IT Jam of our SonicWall series.
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Endpoint Protection
Barracuda strengthens MSP security offerings with endpoint protection capabilities
The new offerings are designed to help MSPs build advanced, security-centric services for their customers.
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MSPs face growing challenges, automation and AIOps present a solution
"Our new research has revealed that MSPs, global enterprises and other technology organisations, are struggling to operate efficiently and ensure uptime as they remain short staffed."
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LogicMonitor's leadership transition marks a new phase in the company's trajectory
LogicMonitor has announced a planned leadership transition with the appointment of former president Christina Kosmowski as CEO and the move of former CEO and founding executive Kevin McGibben to executive chairman.
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Datto announces new cloud solution for Microsoft Azure
Datto has announced the availability of Datto Continuity for Microsoft Azure.
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Remote work will be driven by managed services going forward
Reflecting on the past year, it’s clear that remote work played a significant role in maintaining business operations across A/NZ.
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Barracuda MSP business growth signals hope for smarter cybersecurity solutions
Data protection company Barracuda has recorded rapid growth in its managed service provider (MSP) business, with the acquisition of SKOUT cybersecurity playing a pivotal role in providing new opportunities.