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Frost & Sullivan
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Schneider Electric takes out three Frost and Sullivan Best Practice Awards
At the annual Frost and Sullivan Best Practice Awards ceremony Schneider Electric took away three awards.
Australia's cloud services market will skyrocket to $4.55 billion by 2018
Australia’s cloud services market will continue to grow at an increasingly rapid pace over the next five years, says Frost and Sullivan.
Kiwi mobile commerce to hit $10 billion by 2019
New Zealanders will buy nearly $10 billion in goods via mobile channels by 2019 – up from nearly $4 billion this year – according to a new Frost & Sullivan report.
Alcatel-Lucent wins for excellence in unified communications deployment strategies
Alcatel-Lucent Enterprise's OpenTouch platform has been awarded Frost & Sullivan's 2014 Global Product Differentiation Excellence Award in Unified Communications Deployment Strategies.
Avaya claims award
A strong channel network has helped Avaya to top spot as Frost & Sullivan’s 2011 Asia Pacific Contact Center Applications Inbound Systems Vendor of the Year.
Selling value-added unified communications
Investing in your staff will enable resellers to truly differentiate themselves and best sell value-added unified communications, Sam Williams, global marketing director, Zeacom, says.
Optimising client service
Samuel Williams, vice president Global Business Development, Zeacom, points to how Unified Communications can successfully automate processes in contact centres.
Top UC trends
Here are some of the trends identified by the New Zealand Unified Communications Market Report 2011 from Frost & Sullivan: