Digital workplace news stories
8x8 and Genesys collaborate on customer service solution
With the new integration, organisations can align agents and the appropriate subject matter experts to collaborate for better customer outcomes.
Salesforce insights show 83% of Aussies digitally unequipped
Salesforce has released its Global Digital Skills index, revealing that 83% of Australians do not feel prepared to learn the digital skills modern businesses require.
Empired wins $59M, multi-year contract with Water Corporation
"This strategic partnership with Empired will focus on innovative solutions to provide the best experience for our people from anywhere, anytime, across the State to ensure we can deliver great value to our customers."
Digital transformation and talent shortages cited as top challenges for IT departments
“Employees are working differently than they have in years before, and we’ll continue to see an evolution of how people work as we move into the future and beyond the pandemic."
Dropbox goes 'Virtual First' as remote working becomes the new norm
Dropbox is investing in what it calls a ‘Virtual First’ working policy, which puts remote work front and centre of the company’s workforce culture.
How AI can ease workplace distraction & increase productivity
Distraction – whether it is in the office or at home – is a major barrier to productivity – research suggests that people are distracted more than 400 times every day.
Unisys named leader in advanced digital workplace services for third consecutive year
“This assessment shows the investments we have made at Unisys are helping our clients deliver a robust virtual work experience for remote workers while keeping operations running smoothly to archive business and mission objectives."
Business Intelligence / BI
Minglr chat tool aims to bring 'watercooler' talk back to remote work
In the age of remote work, some people are sorely missing the so-called ‘watercooler talk’ and hallway conversations.
It's time to sculpt the future of hybrid work, says Poly report
“The next normal is all about hybrid working moving to the mainstream as we respond, redesign and reinvent — flexible working across multiple locations, with immersive, productive workspaces that accommodate the work style of every employee."
IDC names top Digital Workplace Services vendors
A new MarketScape report from IDC names the Leaders and Major Players in the market that is seeing forced growth in the time of COVID-19.
Gartner updates 2020 future of work trends for post-pandemic world
The post-pandemic world will bring workplace change in terms of health support, remote working, gig workers, and employee tracking.
Slack launches data residency in Australia
Slack selected Sydney, Tokyo, Frankfurt and Paris as the first four regions outside the United States to offer data residency to its users.
Digital wellness key to superior employee experience - Citrix study
Digital wellness reflects the way that workplaces and their employees create an intentional and healthy relationship with workplace technology.
Human Resources / HR
Oracle, CrimsonLogic amongst best places to work in Singapore
CrimsonLogic, Adventus, Intellect Minds, Grab, SAS Institute and Titansoft Sony Electronics and Oracle are amongst the best places to work in Singapore, according to a new publication by HR Asia.
Robotic Process Automation / RPA
Blue Prism rolls out new intelligent automation offering
“We are adding this flexibility without compromising on key enterprise features such as security and scalability. We’ve eliminated the guesswork and taken out any objections or barriers, so innovators and business leaders can begin their RPA journey.”
What will NZ's workplace of the future look like? We've got the trends.
“When we look back over the last 20 years, a dominant feature is the accelerating pace of change. Looking ahead, change will remain constant, but it will occur through an ethical lens."
You’re invited: The 2019 Digital Workplace Conference, Sydney
This is the time to enhance your digital transformation journey, and uncover new ways of working, communication and collaboration.
Kiwi 'Gen Zers' crave learning & development in their jobs
Gen Z employees have clear career ambitions that first appear at university and follow them into the workforce, the study claims.
Ricoh debuts new intelligent devices
Ricoh Australia has unveiled its new series of Intelligent Devices, as the company looks to help meet the changing needs of the digital workplace.
Unisys named leader in digital workplace services by NelsonHall
NelsonHall cited security as a strength, including the integration of Unisys Stealth into the company’s Unified Endpoint Management offering.
Unisys named Leader for managed workplace services
The company was named a Leader in the Gartner 2019 Magic Quadrant for Managed Workplace Services, positioned highest on the ability to execute axis.
Government to investigate tech’s impact on NZ’s workforce
As technological disruptors are causing waves in every area of every industry, the Government is looking into the ramifications for Kiwis.
Digital workspace growth foiled by lack of clear strategy
A new report has revealed the benefits of digital technology are well-known, yet a distinct lack of cohesion exists around how to effectively adopt it.
Why innovation isn’t a core value for 75% of Australian businesses
“The research reveals significant disparities between what Australian organisations are pursuing and what is seen as important.”