CRM stories - Page 5
Convincing your CEO on the importance of ERP
“The challenge in organisations is to convince the CEO that ERP is not merely a decision for the IT department, but a strategic business decision."
Microsoft makes significant improvements to Dynamics CRM
Dynamics CRM 2015 and the 2015 Update of Dynamics Marketing have brought ‘significant’ enhancements across marketing, sales and service says Microsoft’s Keir Garrett. She outlines some of the changes and what they mean for business.
A dynamic CRM option
OneNet’s Steve Victor outlines the benefits of using a New Zealand hosting partner for your Dynamics CRM.
Michael Hill deploys MuleSoft integration platform across ANZ store network
The integration platform aims to improve IT flexibility and responsiveness to changing business and market requirements by automating connectivity.
Sydney CRM vendor launches Australia-New Zealand partner program
Tall Emu has launched a two-tier partner program to recruit resellers and affiliates across Australia and New Zealand to provide its customer sales an
Kiwi firm Intilecta elects new chairman to spearhead growth plans
Mobility and Cloud solutions are a massive opportunity as enterprise organisations look to technology to help them become more dynamic and agile.
NZ CRM revenue increase lags global figures
"CRM will be at the heart of digital initiatives in coming years..."
“This year I plan to be very disruptive..."
So says Wayne Goss, SugarCRM Asia Pacific regional sales director, of his plans for the New Zealand market.
SMBs: 5 Tips for CRM success
SMBs can be at a great advantage to roll-out new technology (with their less complex and change resistant environments) and can typically ‘get on with
Microsoft's Partner Awards winners announced
Gen-i and Dimension Data led the pack at Microsoft’s 2012 New Zealand Partner Awards.
ERP in your pocket
Kiwi ingenuity makes its way into your pocket with the imminent launch of the SmartProApp, for which Auckland-based MYOB enterprise partner GlobalBizp
Forecast: Partly Cloudy
When it comes to computing solutions, it’s what they do – not how they’re delivered – that really counts.
Customisation: Software’s dirty word
Verde Group’s Vlad Kozak says businesses shouldn’t fear trying to get what they need.
The terror of doing something different – Part Two
I promised last week that I would tell you how Jim, along with our help, turned things around.
Are you connecting with your customers?
A good CRM should do more than simply manage when, how and with whom you make contact.
Case study: Pact disability support group
How a South Island organisation used a tailored CRM to track the progress of its patients and boost the IT confidence of its staff.
Creative software shaping employee satisfaction
Leading New Zealand assistance provider First Assistance has taken a significant step towards decreasing its staff turnover by improving training meth
Microsoft appoints sales manager for cloud
Former CRM business manager to promote online services to SMBs.
Microsoft partners bridge Dynamics & Lync
Now there's no more fumbling around on your computer when clients call.
Is data shared really a job halved?
Sage managing director shares how to avoid double-handling in data entry.
The best defence
Cost reduction on its own won't safeguard a business from bad times.
MYOB expands enterprise suite
CRM module to help larger businesses feeling pressure due to growth.
Nestle chooses mobile solution from StayinFront
Support for Nestle's in-field representatives comes in the form of smartphone.
SRM platform goes beyond CRM at YOOBEE
We talk with Renaissance CEO Rick Webb about the company's new Stakeholder Relationship Management platform.