SecurityBrief New Zealand - Technology news for CISOs & cybersecurity decision-makers

Chatbots stories - Page 28

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Voice and digital assistants the next enterprise step for AI

Mon, 24th Dec 2018
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uc
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data analytics
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Voice and digital assistants are set to transform enterprise AI, automating tasks and enhancing user interfaces with spoken commands and personalised features.
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Jade Software & Ambit take chatbots to next level of AI

Tue, 11th Dec 2018
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Jade Software and Ambit partner to deliver advanced AI chatbots, aiming to revolutionise customer service through natural and realistic digital experiences.
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Meet Rentbot, the chatbot that can help with tenancy law

Mon, 10th Dec 2018
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uc
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martech
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agentic ai
If you find yourself in a tricky situation  - or if you just want to understand your rights as a landlord or tenant, you can now turn to a chatbot for help.
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Preparing for the future of work – growing big ideas from small spaces

Mon, 10th Dec 2018
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uc
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daas
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martech
As Australian businesses rethink small meeting spaces, the rise of huddle rooms is transforming modern workplaces, enhancing team collaboration and innovation.
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Gartner: Infrastructure services moving beyond the edge

Tue, 4th Dec 2018
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uc
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network infrastructure
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hyperscale
Gartner reports infrastructure service providers must expand beyond edge computing, embracing digital touchpoints to meet evolving customer demands.
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How AI can improve service desk productivity & staff wellbeing

Mon, 3rd Dec 2018
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uc
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martech
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it automation
AI can drive automation, which could be anything from answering common questions to providing automated actions based on a particular request.
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Kiwi company brings AI assistant to small business

Thu, 29th Nov 2018
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ai
Aider, an AI powered digital business assistant created specifically for small business, has been in beta phase in Australasia for several months.
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AWS offers inside look at its work with the public sector

Thu, 29th Nov 2018
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uc
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hyperscale
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public cloud
The company's Public Sector Partner Program grew almost 40% this year, with more than 800 partners now on board.
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New digital business means “The cloud is no longer enough”

Tue, 27th Nov 2018
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crm
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uc
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cx
Gartner research shows that as the need for beyond-edge customer engagement rises, infrastructure service providers need to follow suit.
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How artificial intelligence is transforming finance teams

Tue, 20th Nov 2018
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martech
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ai
Artificial Intelligence (AI) is becoming increasingly important for businesses, offering improved decision making and business insights.
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Why UCaaS is the channel's 'opportunity of the century'

Mon, 19th Nov 2018
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healthtech
The popularity of UCaaS has grown very fast, with larger organisations across major industries like financial services and healthcare embracing it.
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WatchGuard's eight (terrifying) 2019 security predictions

Fri, 16th Nov 2018
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malware
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firewalls
The next evolution of ransomware, escalating nation-state attacks, biometric hacking, Wi-Fi protocol security, and Die Hard fiction becomes reality.
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A roadmap to AI project success

Thu, 15th Nov 2018
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martech
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ai
Five keys preparation tasks, and eight implementation elements to keep in mind when developing and implementing an AI service.
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Tatau scoops four international awards in a few short weeks

Fri, 9th Nov 2018
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uc
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blockchain
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martech
'Tatau' is the word on many international tech investors' lips – and all because of a unique approach to blockchain and AI.
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How businesses can enhance customer service using new technology

Fri, 2nd Nov 2018
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crm
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uc
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cx
Australian customers are increasingly dissatisfied with call centres, with 64% having had a bad experience, according to a survey by Citrus Group.
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Digital maturity among APAC CIOs reaches 'tipping point'

Tue, 30th Oct 2018
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uc
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data analytics
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martech
Gartner's new survey has revealed enterprises that fall behind in digital business now will have a serious competitive disadvantage in the future.
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Soul Machines on a hot streak as more firms invest

Mon, 29th Oct 2018
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uc
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martech
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agentic ai
Soul Machines gains US$2M from parent firm UniServices, boosting a US$15M drive. The Auckland AI company collaborates with Daimler on digital human tech.
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Data quality and the democratisation of AI

Mon, 29th Oct 2018
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uc
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data analytics
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martech
AI models and algorithms require clean, high-quality data. Businesses must prioritize data governance to avoid AI failures.
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Could personalised AI assistants streamline your business?

Thu, 25th Oct 2018
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crm
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uc
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martech
Oracle's new Digital Assistant utilises AI to streamline business processes, boosting productivity and enhancing user experiences across multiple platforms.
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Redefining the customer experience with AI-powered chatbots

Tue, 23rd Oct 2018
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uc
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cx
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martech
Amid rising customer expectations, AI-powered chatbots are revolutionising the service landscape, promising 24/7 support and operational efficiency.