Banking stories

Financial firms are embracing AI with a focus on trust, using it to enhance customer service and support staff, not cut jobs, amid growing governance concerns.

Banks must adopt cloud technology to scale rapidly, cut costs by up to 40%, and meet rising customer and regulatory demands in a digital-first world.

Boomi honoured four APAC organisations for digital innovation, spotlighting advances in integration, payments, pet data, and banking automation in 2025.

Orient Technologies posted a 22.25% revenue rise to INR ₹2.73 billion in Q2 FY26, driven by new cloud, digital transformation, and government contracts.

Mizuho Bank has launched a Boomi-based platform to streamline payments and ensure ISO 20022 compliance across Asia Pacific, cutting onboarding to weeks.

Mastercard partners with Thunes to enable near-instant payouts to stablecoin wallets via Mastercard Move, enhancing global digital payment options.

The collaboration is set to offer Canadian customers easier international money transfers in over 10 currencies via their existing accounts.

InsightAI raised INR ₹11 million in pre-seed funding to expand its AI-driven anti-money laundering solutions across India and the Middle East markets.

Despite over USD $40 billion spent on enterprise AI this year, 95% of organisations struggle to justify ROI due to data challenges, says Informatica's Krish.

DBS has launched its AI-powered virtual assistant, DBS Joy, for all corporate clients, enhancing 24/7 support and boosting SME customer satisfaction by 23%.

DE-CIX forecasts a 2026 AI revolution in finance, healthcare and manufacturing, driven by emotion AI, healthcare connectivity, and agentic AI systems.

SunTec launches AI-driven account analysis tool to help US banks enhance pricing strategies, boost efficiency, and ensure transparent, compliant deal-making.

By 2026, AI will revolutionise banking and insurance, with over half of younger adults using generative AI for financial advice, says Forrester report.

Newgen Software has been named a 'Niche Player' in Gartner's 2025 Magic Quadrant for Business Orchestration and Automation Technologies, highlighting its strengths in enterprise automation.

Revolut has launched an eight-week NZ campaign with All Blacks star Ardie Savea, highlighting its app’s global finance features and ease of use.

MYOB wins the Australian Financial Review’s innovation award for its Solo app, helping 1.6 million sole operators manage finances and admin with AI tools.

Banks are doubling AI budgets to 17% of IT spend by 2028, but only 20% have robust real-time data governance, reveals Tech Mahindra's global survey.

A FICO survey reveals 70% of UK consumers rank fraud protection as a top priority when choosing banks, reflecting rising security concerns.

Fraud losses in the UK rose to GBP £629.3m in early 2025 despite banks blocking GBP £870m in unauthorised fraud attempts, driven by online scams.

RecordPoint has acquired Australian AI firm Redactive to enhance its AI data security and governance solutions for regulated industries globally.