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Sophos extends MSP program in the name of advancing enterprise security
Wed, 18th Dec 2019
FYI, this story is more than a year old

Sophos has extended its managed service provider (MSP) program to make it easier for MSPs to deploy, manage and sell the Sophos product portfolio.

New security offerings for Managed Detection and Response (MDR) and cloud security, as well as new professional services automation (PSA) and remote monitoring and management (RMM) integrations, are available to MSPs on the program.

Sophos MSP Connect supports more than 8,000 global and regional MSPs worldwide. MSP billings increased 83% in the first half of Sophos fiscal year, resulting in annual recurring revenue of $33 million, according to the company.

Sophos vice president Global MSP Scott Barlow says, “To further support this growth, Sophos is expanding its MSP program with optimised offerings that directly meet the evolving needs of MSPs and their customers.

“Sophos is committed to helping MSPs stay ahead of new and emerging threats, and were providing a flexible subscription-based model for critical solutions and services that better protect customers with the scalability and automatic invoicing to fit their operational needs.

“With dedicated teams across the Americas, EMEA and APJ, were well positioned to help MSPs grow their managed security service businesses, training them on how to defend customer endpoints, servers, mobile devices, and networks with synchronised security and how to sell cybersecurity as a system," says Barlow.

New MSP Connect offerings include:

Sophos Managed Threat Response (MTR): New MSP Flex options to allow MSPs to provide fully managed threat hunting, detection and response services with flexible monthly billing.

Now with added support for Windows Server, macOS and Linux, Sophos MTR is customisable with different service tiers and response modes, giving MSPs ownership and control of licenses.

Sophos Cloud Optix: MSP Flex billing options now also extend to Cloud Optix, a solution that automatically discovers and secures customer assets stored in AWS, Azure and Google Cloud.

Now available on Sophos Central, it can be managed via a single pane of glass on the unified cloud-based platform, and Flex billing is based on an MSPs aggregate cloud assets.

Expanded PSA/RMM Integrations: New PSA and RMM integrations enable partners to automate manual data entry and invoicing. Sophos expands integrations with Datto, Kaseya and ConnectWise Manage Sophos Central within Sophos MSP Connect.

The partner dashboard enables MSPs to manage multiple customer installations, respond to alerts, enforce two-factor authentication, manage global policies and role-based administration, oversee licenses, and track upcoming renewal dates via a single interface.

Sophos Synchronised Security approach prevents breaches and automates incident response by integrating Sophos' portfolio of endpoint, network and cloud solutions.