KnowBe4 secures six 2025 TrustRadius awards for cyber tools

KnowBe4 has received multiple 2025 Top Rated Awards from TrustRadius, recognising achievements across several cybersecurity and compliance software categories.

TrustRadius awarded KnowBe4's Security Awareness Training in the Security Awareness Training category, marking the sixth consecutive year the product has been recognised in this area. The company's PhishER platform also received accolades in three categories: Incident Response, Security Orchestration Automation and Response, and Phishing Detection and Response. Compliance Plus earned its first TrustRadius Top Rated awards, performing strongly in both the eLearning Content and HR Compliance categories.

The awards are based on customer feedback and verified reviews, with TrustRadius reporting a score of 9.2 out of 10 for KnowBe4's Security Awareness Training, based on over 1,108 verified reviews. PhishER was rated 8.8 out of 10 from over 229 reviews, while Compliance Plus debuted with a score of 8.3 out of 10.

Allyson Havener, Chief Marketing Officer at TrustRadius, commented on KnowBe4's performance across multiple categories, stating,

"KnowBe4's multiple 2025 TrustRadius Top Rated awards celebrates their comprehensive approach to cybersecurity and compliance education. From Security Awareness Training to PhishER and Compliance Plus, KnowBe4 is empowering organizations to build a stronger security culture, streamline incident response, and stay ahead of evolving threats—all validated by authentic customer feedback."

TrustRadius states that its Top Rated Awards have recognised technology products in the B2B sector since 2016, and that selection is solely based on customer feedback, with no influence from analyst opinion or company relationships.

Users highlighted the practical impact of the PhishER platform, with one noting:

KnowBe4 PhishER/PhishER Plus is the real deal: We have the full suite of KnowBe4 offerings. This piece is the most often used. It's great for security and it supplements the training by giving feedback to end users. Combined with the PhishRip capabilities, it's a huge assist in keeping our organization safe from Phishing and other malicious emails.

Greg Kras, Chief Product Officer of KnowBe4, addressed the significance of winning across several categories. He said,

"Earning six TrustRadius Top Rated awards across diverse security and compliance categories speaks to the breadth and effectiveness of our human risk management platform. We're honoured that our customers have chosen to share their positive experiences, as these testimonials affirm our comprehensive approach to address the critical human element of cybersecurity. Organizations are evidently seeing tangible results from our platform's ability to transform security behaviour, streamline incident response, and simplify compliance requirements, ultimately creating more resilient security cultures."

TrustRadius, which acts as a buyer intelligence platform for business technology, emphasises its focus on enabling buyers to make informed decisions through in-depth customer insights and product information. Its rating methodology is publicly available and is designed to provide an unbiased measure of product satisfaction using verified user feedback.

KnowBe4's range of offerings is designed to help organisations manage human risk and promote secure practices among employees. The Security Awareness Training module aims to prepare employees to recognise cyber threats, while PhishER supports automated incident response, especially concerning phishing attempts. Compliance Plus, awarded in its debut year, is targeted at organisations seeking to fulfil training requirements for compliance and human resources functions.

According to customer feedback cited by TrustRadius and KnowBe4, the company's solutions are widely used for both security education and practical incident response. Users specifically noted the value of integrated features such as PhishRip in supplementing end-user training and addressing phishing threats directly within their environments.

TrustRadius's Top Rated Award process is designed to provide product recognition based on user experience, rather than commercial or analyst influence. The awards reflect KnowBe4's reception within its user community and highlight the company's sustained presence in the areas of cybersecurity awareness, incident response, and compliance-driven training solutions.