Andrew Crawford joins Digital Island as General Manager of Business Development
Andrew Crawford has been appointed as the new General Manager of Business Development at Digital Island.
Leadership appointment
Digital Island has announced that Andrew Crawford will take on the position of General Manager of Business Development, with effect from 1 September 2025. The appointment comes as Digital Island seeks to further its commercial growth and partnerships in the New Zealand market, with a focus on cloud communications and contact centre solutions.
Crawford brings more than 15 years of experience in senior leadership roles, including his most recent tenure as Head of Sales at Kordia NZ, where his responsibilities spanned national sales strategy in areas including cybersecurity, cloud technologies, and connectivity services. Digital Island's management believes that Crawford's experience and approach will provide value to the company and its customers.
"Andrew's appointment marks a significant milestone in Digital Island's growth journey," said Leon Sheehan, CEO of Digital Island. "His deep industry expertise, strategic mindset, and passion for coaching and mentorship will be invaluable as we expand our partnerships and elevate our customer experience."
Focus areas and strategic direction
According to the company, Crawford will lead the organisation's commercial growth strategy, as well as initiatives related to partnerships and enterprise sales. His role is expected to include helping clients navigate evolving customer experience and communications technology, particularly in light of the ongoing rise of artificial intelligence and omnichannel engagement platforms.
Crawford has signalled his intention to build on the company's existing market position. He commented:
"Digital Island is a proven brand in New Zealand and I'm thrilled to be part of shaping its future. I look forward to applying my expertise to help deliver innovative technology solutions that improve customer experience for Kiwi businesses. As AI and next-generation networking reshape the market, our focus will be on building stronger customer relationships, driving sustainable growth, and creating real value for our customers and partners."
Role in ongoing transformation
Digital Island has emphasised its commitment to providing technologies that address New Zealand organisations' digital transformation and customer experience needs. The company describes Crawford's leadership as instrumental to both current and future initiatives, including scalable platforms and bespoke communication solutions.
The company also highlighted that Crawford will be based in Auckland and will oversee the firm's strategies related to commercial development, enterprise engagement, and expanding its partner ecosystem.
The announcement follows Digital Island's strategy to leverage its technology portfolio and sector experience to support client ambitions in areas such as AI-enabled communications and future-proofing business environments.
