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Amazon admits storing Alexa recordings until users take action
Amazon’s Alexa voice service is storing all user voice recordings and transcripts on its servers by default – and people who want to delete those recordings must do so manually.
How brands can use Alexa to build customer engagement
"Don’t try to recreate your app on voice. Ask, what can I do better on a voice user interface than an app?”
Alexa to join the living room through LG TVs
The update will be implemented through the Alexa app on 2019 TVs featuring ThinQ AI.
D-Link hooks up with Alexa and Assistant with new smart camera
The new camera is designed for outdoor use within a wireless smart home network.
AI helps Amazon Alexa ignore its own name
One of the frustrating things about calling a smart home assistant Alexa - a name that's also common amongst many humans - is that sometimes, technology is too nosy for its own good.
Alexa could be the voice of your car soon
As luxury car brands move away from their own voice assistants to partnering with Google or Amazon, we may find Alexa riding with us all soon.
Amazon, Google, and Alibaba fuel booming smart speaker market
While these vendors have had great success in the market, other vendors like Samsung, Huawei, and Apple have failed to capitalise.
Are we security-ready for Alexa in the office?
As home-IoT devices such as smart assistants head into the office, there will be a raft of new security challenges that will need to be addressed.
LG makes TVs smarter with new AI processors
Latest TVs from LG use deep learning to enhance the video and audio output and introduces integration with Alexa.
Sony to launch a slew of home entertainment goodies
Sony’s latest range of TVs, home entertainment and audio are all on show at this year’s CES Las Vegas.
Canalys: 187% smart speaker growth driven by Chinese offerings
While Google and Amazon still lead the way, it seems the smart speaker market is no exception to the steady rise of Chinese tech.
Is your business ready to talk chatbots?
That introduces a new criterion to how IT leaders make their choice of chatbots: observability.
IDC - Smart home device sales up with no sign of slowing
The new IDC smart home device tracker forecasts solid growth for connected devices in key smart home categories.
Polycom brings Microsoft Teams and Alexa to ‘conference smartphone’
Polycom has expanded its capabilities with Microsoft, AWS, Zoom and Bluejeans to the Trio, the ‘smartphone for the conference room’.
2018, the year that...apps will become intuitive and conversational
Striking a balance between human-led interactions and digital advancements will be key in delivering the next level of customer service in 2018.